Minii Adventures Booking Policies
COVID-19 Policy & Procedures
We will be taking every possible precaution to maintain our clients' health and safety attending our lessons and clinics. These new measures will include:
+ Routine daily screening of coaches and clients
+ Ensure coaches and clients who have cold or flu symptoms stay home.
+ Keeping group sizes to a maximum of 6 people or less
+ Washing/sanitizing hands frequently and wearing gloves
+ Maintain 2 metres (6 feet) distance at all times
+ Masks will be worn if the 2 metres (6 feet) cannot be maintained)
We have a slight change in the framework for how our lessons and clinics will be conducted. Every client will be sent our COVID-19 Policy & Procedure form upon booking for review and must comply with the policies at all times during the lesson or clinic.
COVID-19 Cancellation Policy
If a lesson or clinic must be cancelled due to COVID-19 as a result of a client or coach's illness, exposure, or changes to Government regulations and restrictions, you will receive an email about rescheduling, receiving a credit of equal value for a private lesson or clinic to be used by December 31, 2022, or you can opt for a full refund.
If you have any questions regarding our new policies and procedures, please drop us a line in the form below.
We much appreciate everyone's patience and understanding and look forward to connecting with you on the trails.
Charlotte (aka Minii)
Private Experiences Package Policy
Price is per package and subject to HST, booking policies, and travel fees.
Must be used within 12 months of the purchase date (this is the first date you select to start the booking).
The package is for the student(s) named at the time of booking & registration and cannot be shared with other students.
Our standard service area includes Durham Forest, Dagmar North and the Don Valley. Locations requested outside of our standard service area (Durham Forest, Dagmar North and the Don Valley) are subject to a $50 per hour travel and will be calculated at the time of booking.
Inclement Weather Policy
The lesson will continue rain or shine, so long as it is not a consistent downpour or thunder and lightning. If the forecast is calling for a 70% chance or more of heavy rain and/or thunderstorms by 8 pm the night before, the call will either delay the lesson or reschedule.
Participants will be notified by phone and email of any changes. There will be no penalty to either party due to inclement weather.
Please note that payment is due at the time of booking.
If you need to cancel your reservation or can no longer attend, we will refund 50% of the reservation up to two full weeks before the lesson or program date or a full credit for another lesson or program. After such date (two weeks) no refunds will be given.
Please contact us immediately regarding your cancellation at Charlotte@MiniiAdventures.com or 705-441-6221.