Minii Adventures Booking Policies

Private Experience Packages

Payment is due at the time of booking to confirm the chosen dates and time slots. The price is per Package and subject to HST, our booking policies, and travel fees. Packages are valid for 12 months from the purchase date, the "Validation Date": this is the first date you select to start the booking. The Package is valid only for the location and student(s) named at the time of booking & registration and cannot be shared with other students or transferred to another location. Any changes to a booking require a $50 admin fee. If cancellation is necessary, including for reasons such as bike mechanical/failure or rider injury, illness or for any other reason, we require that you email us at least two full weeks (14 days) in advance. Lessons are in high demand, and your advanced notice will allow another rider access to participate. Cancellations requested more than two weeks (14 days) before the lesson date will receive a full refund or credit for the individual lesson, less a $50 admin fee. If a cancellation is requested less than two weeks (13 days) before the lesson date, 50% of the individual lesson fee will be refunded. If a cancellation is requested three days or less before the lesson, the lesson will not be credited or refunded. Travel fees collected from a group booking are non-refundable if a rider cannot participate and the lesson proceeds.

Please contact us immediately regarding your private experience cancellation at LetsRide@MiniiAdventures.com.

Schools & Weekly Programs

Please note that payment is due at the time of booking to confirm your spot. The price is per participant and subject to HST and our booking policies. If cancellation is necessary, including for reasons such as bike mechanical/failure or rider injury, illness or for any other reason, we require that you email us at least two full weeks (14 days) in advance of the first class/program date. Classes and programs are in high demand, and your advanced notice will allow another rider access to participate. Cancellations requested more than two weeks (14 days) before the first class/program date will receive a full refund or credit less a $50 admin fee. If a cancellation is requested less than two weeks (13 days) before the first class/program date, 50% of the fee will be refunded or credited. If a cancellation is requested 3 days or less before the first class/program date, the class/program fee will not be credited or refunded. Due to the preparation, planning and costs associated with running each class/program, we cannot pro-rate, refund or provide lieu services for a missed class of the program.

Please contact us immediately regarding your class or program cancellation at LetsRide@MiniiAdventures.com.

Clinics & Events

Please note that payment is due at the time of booking to confirm your spot. The price is per participant and subject to HST and our booking policies. If cancellation is necessary, including for reasons such as bike mechanical/failure or rider injury, illness or for any other reason, we require that you email us at least two full weeks (14 days) in advance. Clinics and events are in high demand, and your advanced notice will allow another rider access to participate. Cancellations requested more than two weeks (14 days) before the first clinic/event date will receive a full refund or credit less a $50 admin fee. If a cancellation is requested less than two weeks (13 days) before the clinic/event date, 50% of the fee will be refunded. If a cancellation is requested 3 days or less before the first clinic/event date, the clinic/event fee will not be credited or refunded.

 

Please contact us immediately regarding your clinic or event cancellation at LetsRide@MiniiAdventures.com.

Gift Certificates

Gift certificates are valid for any Private or Group Experience hosted by Minii Adventures. Not valid towards Minii Adventures merchandise or third party events. Gift certificates are non-refundable but never expire.

Travel Fees

Our standard service area includes Durham Forest, Dagmar North, the Don Valley and Joyride 150. Locations requested outside of our standard service area are subject to a $50 per hour travel and will be calculated at the time of booking. The booking is not complete until payment has been received. Travel fees collected from a group booking are non-refundable if a rider is unable to participate for any reason and the lesson proceeds.

Inclement Weather - Private Experiences

Private Experiences will continue rain or shine. If the weather is calling for a heavy consistent downpour and/or thunder and lightning (80% or greater) by 8 pm the night before, the call will be made to either delay or reschedule. Participants will be notified by phone and email of any changes. There will be no penalty to either party due to inclement weather.

Inclement Weather - Schools & Weekly Programs

Classes and programs will continue rain or shine. If the weather is calling for a heavy consistent downpour and/or thunder and lightning (80% or greater) by 3 pm on the day of the scheduled class/program, the call will be made to either delay or reschedule. Participants will be notified by phone and email of any changes. In the event a class/program must be cancelled due to inclement weather, an extra class will run the week following the final scheduled class.

Inclement Weather - Clinics & Events

The clinic/event will run rain or shine. Alternate arrangements may be made to accommodate changes in weather and ensure participant safety. Bring your rain gear, warm riding clothes and a towel and change of clothes for afterward!